Performance - Application Slow But CPU Is At 40% Max?

Nov 19, 2010

I have a strange situation on a production server. Connection for asp.net get queued but the CPU is only at 40%. Also the database runs fine at 30% CPU.

Some more history as requested in the comments:

In the peak hours the sites gets around 20,000 visitors an hour.
The site is an asp.net webforms application with a lot of AJAX/POSTs
The site uses a lot of User generated content
We measure the performance of the site with a testpage which does hit the database and the webservices used by the site. This page get served within a second on normal load. Whe define the application as slow when the request takes more than 4 seconds.
From the measurements we can see that the connectiontime is fast, but the processing time is large.
We can't pinpoint the slowresponse the a single request, the site runs fine during normal hours but gets slow during peak hours
We had a problem that the site was CPU bound (aka running at 100%), we fixed that
We also had problems with exceptions maken the appdomain restart, we fixed that do
During peak hours I take a look at the asp.net performance counters. We can see behaviour that we have 600 current connections with 500 queued connections.
At peak times the CPU is around 40% (which makes me the think that it is not CPU bound)
Physical memory is around 60% used
At peak times the DatabaseServer CPU is around 30% (which makes me think it is not Database bound)

My conclusion is that something else is stopping the server from handling the requests faster. Possible suspects:

Deadlocks (!syncblk only gives one lock)
Disk I/O (checked via sysinternals procesexplorer: 3.5 mB/s)
Garbage collection (10~15% during peaks)
Network I/O (connect time still low)

To find out what the proces is doing I created to minidumps.

I managed to create two MemoryDumps 20 seconds apart. This is the output of the first:

!threadpool
CPU utilization 6%
Worker Thread: Total: 95 Running: 72 Idle: 23 MaxLimit: 200 MinLimit: 100
Work Request in Queue: 1
Number of Timers: 64

and the output of the second:

!threadpool
CPU utilization 9%
Worker Thread: Total: 111 Running: 111 Idle: 0 MaxLimit: 200 MinLimit: 100
Work Request in Queue: 1589

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