HTM Form Element Not Working In Outlook 2007

Feb 18, 2011

The application should let them send an html-email containing a survey, that people who have contacted the servicedesk with a problem could fill out to improve service. The email must of course contain form tags to be able to send it back to the application to treat the answers of the survey. The problem as i understand it is that outlook 2007 can't handle form-tags in html-emails, is there a workaround for this or is it a lost cause. I know i could always send an email containing a link to a webpage with the survey and let the user fill it out in their browser, but as people are lazy the response rate tend to get very low if the user has to click a link to open a webpage and then fill out the survey. If we managed to get the survey directly in the mail we think that the reponse rate should go up (at least a bit )

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